Lisbon Airport Passenger Services Information
We can help you with some general information about Lisbon Airport such as where to find specific Shops, Restaurants and coffee shops, Baggage Storage, Lost Luggage, Banks and Currency Exchange, car hire companies or private transport all within Lisbon Portela Airport.
Banking Services at Lisbon Airport
Departures Public Area: TOTTA Banking Services
Telephone: +351 218 437 520 / Fax: +351 218 437 521
Opening Hours: 08.30 to 15.00
Departures and Arrivals Public and Restricted Areas: ATM
Opening Hours: 24 Hours
Lisbon Airport Currency Exchange
If you need to change some money before or after your holiday in Portugal, Lisbon Airport have several Currency Exchange desks throughout their airport.
CotaCurrency Exchange
Arrivals restricted and public areas and Departures restricted area only
Telephone: + 351 218 492 738 / Fax: +351 218 492 738
Opening Hours Arrivals & Departures restricted: 05.00 to 23.00
Opening Hours Arrivals public area: 24 hours
Espaço Cota Currency Exchange
Departures Public Area
Telephone: +351 218 479 770 / Fax: +351 218 492738
Opening Hours: 24 hours
VIP Lounges at Lisbon Airport
TAP Premium Lounge at Lisbon Airport is a 500 square metre space offering a range of facilities including free wireless Internet access, a restaurant
, bathrooms and a shower cubicle.
Access to the TAP Premium Lounge is open to Victoria Gold Winner members, TAP executive and TAP corporate customers, TAP Platinum American Express cardholders and all Star Alliance Gold customers. The entrance to the lounge is within the Food Court in Lisbon Airport's Terminal 1.
The Blue Lounge is situated in Terminal 2 after the Security Check Area, on the 1st Floor on the right hand side of the Boarding Area.
It is fully air conditioned and offers refreshments (alcoholic and non-alcoholic), newspapers/magazines, television, Wi-fi and fax facilities.
Opening hours: 7 days a week from 06:00 -23:00
Lost Luggage at Lisbon Airport
When travelling abroad by airplane it is always advised to clearly identify your luggage by securing a label with your name and address, inside and out! If you do loose anything, then you can either go to the airline desk you traveled with or contact the Lost Luggage desk:
Lost Luggage Desk
Level 2 of Car Park P2
Telephone: +351 21 841 3594
Lost Property Office
Police Office in Departures shopping
Telephone: +351 21 849 6132
Portway
Telephone: +351 218 445 073
Tourist Information Services at Lisbon Airport
On arriving (or departing!) Lisbon Airport, you may need some help with where to go or what to do within Portugal. At Lisbon Airport you can find a travel agency that can help you with directions, advice and hotel bookings in the public area of the departures lounge: Geotur Travel Agency Telephone: +351 218 428 180 / Fax: +351 218 428 190 Accepts: All major Credit Cards and Bank Transfers.
Baggage Storage & Special Handling
The Baggage Storage office can be found within the Arrivals Hall and is located next to P2 Car Park entrance. This facility is open 24 hours, 7 days a week, below is a price list and contact number.
Price list for 1 bag for 1 day: Up to 10kg = 2.50€ / From 10 & 30kg = 3.76€ / Over 30kg = 7.27€
Telephone: +351 218 413 597
Special Baggage Handling:
Portway
Telephone: +351 218 445 073
lostfound.lis@portway.pt
Ground Force
TAP Portugal & other assisted airlines
Telephone: +351 218 431 183
infobags@groundforce.pt
